We can help you with…
Device Setup and Troubleshooting: Help setting up or basic problem solving with smartphones, tablets, ereaders, and laptops.
Email Assistance: Setting up, accessing, and troubleshooting email.
App & Software: Microsoft Office, Google Suite, social media.
Library Digital Resources: The library’s app and catalog, research databases, online classes, and digital downloads such as ebooks and eaudiobooks.
Internet & Computer How-To: Browsing, online safety, WiFi connections, and file management.
Printing & Scanning: Assistance with printing, scanning, and copying.
Job & Resume Support: Explain formatting, where to find templates, and provide resources to help you work on your online job application, resume, and cover letter.
Government Forms: Find tax forms and other materials.
Social Media: Help with using social media.

What we cannot help you with…
Troubleshoot technical support: Only the company’s support folks can help with troubleshooting issues related to specific products.
Install new apps/programs: Except library apps like Libby and Hoopla.
Hardware repairs.
Virus/malware removal.
Sensitive data: We cannot type or observe you typing passwords, credit cards, banking information, or other sensitive information.
Administrative Help: Extensive typing, document proofreading, or completing online forms or resumes.